Privacy Policy

1. Introduction

Smile Studio, located in Moinești, Ion Creangă Street, bl. D5, sc. A, ground floor, ap. 1, respects the confidentiality of your personal data and is committed to protecting the information you provide to us.

This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679.

2. Data Controller

The personal data controller is Smile Studio:

• Address: Ion Creangă Street, bl. D5, sc. A, ground floor, ap. 1, Moinești, Romania
• Phone: 0754 880 388 / 0751 522 355
• Email: studiodezambete@gmail.com

3. Personal Data Collected

We collect the following categories of personal data:

• Identification data: first name, last name
• Contact data: phone number, email address
• Medical data: dental medical history, previous treatments, allergies (only during consultations)
• Browsing data: IP address, browser type, pages visited (through cookies)

4. Purpose of Data Processing

Your data is processed for the following purposes:

• Scheduling and managing dental appointments
• Providing dental medical services
• Communication with patients (appointment confirmations, reminders)
• Responding to your requests and questions
• Improving our services
• Compliance with legal obligations

5. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: for submitting the contact form and marketing communications
• Contract performance: for providing the requested medical services
• Legal obligation: for maintaining medical documentation according to current legislation
• Legitimate interest: for improving services and website security

6. Data Storage Duration

Personal data is stored for different periods, depending on its nature:

• Medical data: according to current legislation regarding medical documentation (minimum 10 years)
• Contact form data: 2 years from the last interaction
• Browsing data (cookies): according to the cookie policy

7. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: you can request information about processed data
• Right to rectification: you can request correction of inaccurate data
• Right to erasure: you can request deletion of data (with legal exceptions)
• Right to restriction: you can limit how data is used
• Right to data portability: you can receive data in a structured format
• Right to object: you can refuse processing in certain circumstances
• Right to lodge a complaint: with the National Supervisory Authority for Personal Data Processing (ANSPDCP)

To exercise these rights, you can contact us at: studiodezambete@gmail.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. Our website uses a secure connection (HTTPS).

9. Cookies

Our website uses cookies to improve browsing experience. These include essential cookies for website functionality and analytical cookies to understand how visitors interact with the site. You can manage cookie preferences from your browser settings.

10. Policy Changes

We reserve the right to update this privacy policy. Any changes will be published on this page with the update date.